CRM

Study on the performance evaluation of customer relationship management based on balanced scorecard;

基于平衡计分卡思想的顾客关系管理绩效评价方法

Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis;

基于顾客权益的价值导向型顾客关系管理——理论框架与实证分析

The Idea of "Customer Relationship Management" and the Structure of the Serving Type Government in China;

“顾客关系管理”理念与我国服务型政府的构建

The Strategies of Road Transport Enterprises Implying CRM;

浅析道路运输企业顾客关系管理实施策略

Application of Database Marketing in CRM System;

数据库营销在顾客关系管理系统中的应用

A Study of Strengthening Loyalty of Customers By CRM;

通过顾客关系管理（CRM）提高顾客忠诚度的问题探析

Externally, emphasis is placed on customer satisfaction strategies and customer relation management.

企业文化管理就是以人为本的管理,体现为两个方面:在企业内部,重视人力资源的开发、管理与利用;在企业外部,强调实施顾客满意战略,开展顾客关系管理。

Furthermore, the both the existing academic literatures and CRM applications fail to point out what on earth is needed to implement CRM process.

进一步讲,现有的学术著作和顾客关系管理的实际应用均没有明确指出,执行一个成功的顾客关系管理过程到底需要作些什么。

The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management;

顾客关系管理:对顾客网络及其知识管理的系统剖析

Research On Strategy Of Customer Relationship Management For Chengdu Hailang Industrial Ltd.;

成都海浪公司顾客关系管理战略研究

Value oriented customer relationship management based on customer equity:(Conceptual) framework and empirical analysis;

基于顾客权益的价值导向型顾客关系管理——理论框架与实证分析

The Application Research of Customer Relationship Management in College Student Management;

顾客关系管理在高校学生管理中的应用研究

A Study of Strengthening Loyalty of Customers By CRM;

通过顾客关系管理（CRM）提高顾客忠诚度的问题探析

Thinking about Customer Relation Management in Modern Enterprises;

关于现代企业顾客关系管理能力的思考

Study on the application of database marketing in customer relationship management system

顾客关系管理系统中数据库营销的应用研究

The Idea of "Customer Relationship Management" and the Structure of the Serving Type Government in China;

“顾客关系管理”理念与我国服务型政府的构建

The Applied Research of the CRM Theory in Auto Manufacturing Enterprise

汽车制造企业顾客关系管理理论的应用研究

The Strategies of Road Transport Enterprises Implying CRM;

浅析道路运输企业顾客关系管理实施策略

The Customer Relation Management and Technical Research in E-Business;

电子商务环境下的顾客关系管理及技术研究

Categorization of Rural Tourism Visitors and Application for CRM;

乡村旅游游客忠诚类型划分及其对顾客关系管理的启示

The Research Targets on Modern Marketing System--The Research on Marketing Strategy and Customer Relationship Management;

现代营销系统之研究——行销策略与顾客关系管理之研究

A Research on Crm Based on Customer s on Value and Loyalty;

基于顾客价值和顾客忠诚的客户关系管理研究

Raising Customer Satisfaction by Using Relationship Management System;

借助客户关系管理系统提高顾客满意度

Management of Relationship Equity based on Customer Pyramid Model;

基于金字塔模型的顾客关系资产管理

Exploratory Study on Relationship Marketing, Marketing Management and Customer Orientation ;

关系营销、营销管理及顾客导向探析

A Research on the Customer Relationship Management Based on the Customer Value;

基于顾客价值的客户关系管理应用研究